Knowledgebase

Ensure that email from an IP is not blocked by Hotmail

An important first step to ensure that email sent from your Domain/IP is not blocked is to check its status on known “blacklists”. For example, you can verify your domain or IP from here: http://mxtoolbox.com/blacklists.aspx

Follow these instructions from Microsoft Support to unblock your IP in Hotmail:

1: Ensure compliance: http://postmaster.live.com/Guidelines.aspx

2: Follow the best practices and FAQs: http://postmaster.live.com/Troubleshooting.aspx

3: Adopt a sender ID and use SPF registration. http://clientes.atlanticadigital.net/knowledgebase/193/Mejore-la-recepcion-y-envio-de-sus-correos-hacia-cuentas-Hotmail-y-Yahoo.html

More details on the SPF record specification are available here: http://www.microsoft.com/SenderID

4 Once the other steps are done, please fill out the Sender Information Form to contact email support: https://support.live.com/eform.aspx?productKey=edfsmsbl3&ct =eformts

5 Once you have submitted the stage 4 form you will receive an email from the Microsoft support postmaster address. Please follow any additional instructions sent by Microsoft.


This information and more details can be found in the PDF document published by Microsoft:

http://download.microsoft.com/download/e/3/3/e3397e7c-17a6-497d-9693-78f80be272fb/enhance_deliver.pdf

  • 0 Users Found This Useful
Was this answer helpful?

Related Articles

How do I configure the email accounts for my Windows plan in Outlook?

To configure your email account you must specify the following information: Incoming mail...

How to solve error 0x800CCC0E in the Outlook email application?

The 0x800CCC0F error is due to the fact that the computer cannot connect to the server of its web...

How to solve Outlook errors 0800xccc8d and 0800xccc8b?

Outlook errors 0800xccc8d and 0800xccc8b can be caused by two reasons: 1st- the names of the...

How to solve error 0x800CCC0F in the Outlook application?

Error 0x800CCC0F is due to the computer being unable to connect to the server. In order to solve...

How to carry out maintenance on webmail?

You must perform the requested maintenance only once on the account that requires it. After this...