Knowledgebase

How to add a secret question or modify it from your client area?

As a further security measure in order to protect your client area, you can configure a secret question with its respective answer.
It will be requested when you request to reset the access code to the client area, for example.
To add or modify your secret question you must follow the following steps:

1- Enter your client area from https://clientes.atlanticadigital.net/clientarea.php
2- From your profile, enter the link "Edit account details".
3- Click on the "Change security question" tab.
4- From there you can select the security question you want and enter the answer that will then be requested by the system when you request to reset your customer area password.
5- Once the data is completed, you just have to click on "Save changes" to complete the process.

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